Licensing ยท Dubai

The DHA Sheryan portal, step by step

Last reviewed: 28 September 2026

Sheryan is the Dubai Health Authority's online licensing system. Every therapist who wants to practise in Dubai goes through it: speech therapists, occupational therapists, physiotherapists, psychologists and other allied health professionals. This walkthrough follows the order DHA sets out in its own licensing manual, so you know what each stage is for before you pay for anything.

The sequence at a glance

DHA's Manual for Licensing Healthcare Professionals sets out six stages. Sheryan is where you manage all of them:

  1. Create a Sheryan account and complete the self-assessment.
  2. Meet the PQR requirements for your title: qualification, clinical experience, home-country licence and good standing.
  3. Get a positive primary source verification (PSV) result.
  4. Pass the assessment your title requires.
  5. Receive your professional registration certificate.
  6. Have an employer activate your licence.

Stages 3 and 4 can run at the same time. DHA's manual says so explicitly, and running them together is the simplest way to save weeks.

Before you open the portal

Most delays trace back to paperwork that was not ready. Check these first:

  • Your exact title in the PQR. Find your profession's entry in the unified PQR and note the title DHA uses. It may not match the title on your home-country licence. Our PQR guide explains how to read it.
  • Names that match everywhere. The name on your passport, degree, licence and experience letters should be identical. Mismatches are one of the most common reasons an application is returned.
  • A recent good standing certificate. DHA requires it to be no older than six months on the date you submit your registration application. Request it late enough that it is still valid when you apply.
  • Translations. DHA asks for documents to be submitted with a certified legal translation where they are not in English or Arabic.
  • One passport throughout. Your passport details must match across your DHA application and your exam booking.

Step 1: Create your account and note your DHA Unique ID

Open Sheryan from the official DHA Sheryan portal and create your professional account. Sign-in options can differ depending on whether you hold a UAE Emirates ID, so follow the login page's instructions for your situation.

Once your account exists, Sheryan assigns you a DHA Unique ID. Keep it safe. You need it to generate your exam eligibility ID, and it links your verification and assessment records to your file.

Keep the account in your own name. Use your own email address and phone number, not an agent's. You will need this account for years, for renewals and CPD, long after any agent has moved on.

Step 2: Run the self-assessment

The self-assessment tool is a free preliminary check against the PQR for the title you select. It is not a decision: DHA still reviews your application to confirm eligibility. An eligible result is what unlocks the next service, Get Registered.

If the tool says you are not eligible, stop and read why before paying for anything else. The usual causes are degree level, minimum experience, or the title you picked. The same qualification can sometimes be eligible under a different title.

Step 3: Primary source verification (DataFlow)

DHA delegates primary source verification to a third-party verification agency, DataFlow, which contacts your university, employers and licensing body directly. The documents verified usually include your qualifications, experience letters, licences and registrations, your good standing certificate, and any exam exemption proof.

Two rules from DHA's manual are worth knowing:

  • If a document comes back as unable to verify, you can appeal for re-verification of that document twice. If it comes back with a discrepancy, you can appeal once.
  • DHA accepts PSV reports transferred from DOH, the Sharjah Health Authority and MOHAP. If you have already been verified for another emirate, you may not need to start again.

Costs, documents and the usual causes of delay are covered in our DataFlow guide.

Step 4: Generate your exam eligibility ID and book the exam

Most allied health titles sit a computer-based test (CBT) run by Prometric, and some titles have an oral assessment. In Sheryan's CBT eligibility service you enter your DHA Unique ID, then select your position category, job title and specialty to generate an eligibility ID. Save it, because Prometric asks for it when you book.

Format, fees, booking and results are in our DHA exam guide.

Step 5: Submit the Get Registered application

With a positive PSV report and a passed exam (if your title needs one), you apply for registration through the Get Registered service. DHA will not process the application until both are complete.

You upload:

  • your educational qualifications
  • experience or employment certificates
  • licences and registrations
  • a good standing certificate no older than six months
  • exam exemption proof, if the PQR gives you one
  • a recent passport-sized photo and a copy of your passport

The fee DHA lists for allied health is AED 200 for credentialing, plus Knowledge and Innovation fees added at checkout. DHA's stated service time is 5 working days after a complete submission.

What can come back

DHA can approve or reject the application, or return it to you: for more documents or information, for an assessment or verification, to change the title you applied for, to add a trainee restriction, or to add limitations to your licence. A returned application is normal. Answer exactly what is asked.

Some specialties also need an oral assessment after Get Registered is approved. If yours does not, you receive your registration certificate and your name is listed on the Dubai Medical Registry.

Step 6: Registration certificate, then activation by an employer

The registration certificate confirms you are eligible to be licensed in Dubai. Many people still call it the eligibility letter. It is valid for one year from the date it is issued.

It is not yet a licence to practise. The licence is activated by the facility that hires you, through the facility's own Sheryan account, and the facility must hold an active licence itself. Activation can be for one, two or three years, and the fee depends on the licence type and duration.

Plan your job search around the one-year clock. Registration expires a year after it is issued. Start applying as soon as your certificate arrives, and tell employers you already hold DHA registration. It removes months of uncertainty for them.

Where people lose time

ProblemWhat to do
The title chosen in Sheryan does not match the PQR entryCheck the PQR before the self-assessment; a different title may fit your degree
Good standing certificate older than six months at submissionRequest it close to your Get Registered submission date
A university or former employer is slow to answer DataFlowContact them in advance and tell them a verification request is coming
Your name is spelled differently across documentsFix it at source, or prepare supporting evidence before you upload
The passport on your exam booking differs from your DHA applicationUse one passport for everything, and renew it first if it is close to expiry

Official references: DHA Manual for Licensing Healthcare Professionals (v1.2, 2025), DHA Manual for Professional Assessment (v1.1, 2025) and the Get Registered service description.

Common questions

What is the DHA Sheryan portal?

Sheryan is the Dubai Health Authority's online system for licensing healthcare professionals and facilities. Therapists use it to create their account, run the self-assessment, generate an exam eligibility ID, apply for registration and manage renewals.

What is a DHA Unique ID?

It is the identifier Sheryan assigns to your professional account. You need it to generate your CBT eligibility ID, and it ties your verification and assessment records to your file.

Is the Sheryan self-assessment free?

Yes. DHA describes the self-assessment tool as a free preliminary evaluation. An eligible result lets you apply for the Get Registered service, where DHA confirms your eligibility.

How much does DHA registration cost for a therapist?

DHA lists AED 200 for allied health credentialing on the Get Registered service, plus Knowledge and Innovation fees added at checkout. DataFlow verification, the exam and licence activation are paid separately.

How long does DHA registration take?

DHA's stated service time for Get Registered is 5 working days after a complete submission. The whole journey takes much longer because DataFlow verification and the exam come first, so plan in months rather than weeks.

How long is DHA registration valid?

One year from the date it is issued. An employer needs to activate your licence within that year.

Do I need a job offer before I start on Sheryan?

No. You can complete verification, the exam and registration without an employer. Only the final step, licence activation, needs one.

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Please verify before you act. Licensing rules, fees and exam formats change, and requirements differ by emirate and by profession. This guide is general information, not legal or immigration advice. Always confirm the current position directly with the relevant authority before paying anything or making a decision.